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Privacy Policy

Last updated: May 2025

1. Who We Are

Minerva Patterns ("we", "our", "us") operates the website minervasewingpatterns.com. We provide digital sewing patterns in DXF AAMA, PLT and PDF formats for fashion professionals, 3D designers and tailors.

Our registered address: Via Al Mulino 9, 6825 Capolago, Switzerland.

2. Information We Collect

We collect information you provide directly to us:

  • Account information: name, email address, password (stored as a secure hash).
  • Order information: the patterns you purchase and the measurements you submit.
  • Communication data: messages you send to our support team.

We also collect certain technical data automatically: IP address, browser type, pages visited, and time spent on the site, via standard server logs and analytics cookies.

3. How We Use Your Information

We use the information we collect to:

  • Create and manage your account.
  • Process and deliver your pattern orders.
  • Send transactional emails (order confirmations, download links).
  • Respond to your support requests.
  • Improve our website and product catalogue.
  • Comply with legal obligations.

4. Sharing of Information

We do not sell or rent your personal data. We may share it with trusted third-party service providers who assist us in operating the website (payment processors, email delivery services, hosting providers). These parties are bound by confidentiality agreements and may only process your data as instructed by us.

We may disclose your information if required by law or to protect the rights and safety of Minerva Patterns and its users.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account at any time by contacting us at info@MinervaPatterns.com.

6. Security

We implement industry-standard security measures including encrypted connections (HTTPS/TLS), hashed passwords, and restricted access to production systems. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction you may have the right to access, correct, delete or restrict processing of your personal data. To exercise these rights, contact us at info@MinervaPatterns.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or by email. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact

Questions about this policy? Reach us at info@MinervaPatterns.com or by post at Via Al Mulino 9, 6825 Capolago, Switzerland.

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